Clients need to understand their employment history is a piece of the mortgage application puzzle.
Keeping top talent is vital to any organization’s success — the mortgage industry is no exception. It’s important to have an ideal work environment where mortgage professionals feel welcome, heard, and can see the potential of growth (both personally and professionally). But attracting and retaining top talent takes work. Check out the #teamlo’s top four tips to creating a workplace where employees can thrive:
Hone Your Unique Value Proposition
What sets you apart from the crowd? What are the unique benefits of working on your team? Your unique value proposition is an explanation of what makes you different. Perhaps you have a focus on leadership, where employees can attend seminars, take courses, and otherwise grow professionally. Or maybe you have a comprehensive time-off policy complete with a subscription to a mediation app. Or, if you’re old school, perhaps you simply set salaries well above the market rate. Whatever the case may be, you’ll want to determine what makes you an ideal place to work and market those benefits.
Focus on Culture
The key to retaining employees lies in building a thriving, positive company culture. While your organization’s community may already fall into the unique value proposition category, all companies can benefit by evaluating and improving their culture. Make a point to live core values! If your organization touts a dedication to commitment, all meetings should start on time. Benefits and perks should prioritize employee experience, and special incentives, financial or otherwise, can often create a positive environment.
Whatever you choose, just ensure the effort is authentic. If virtual happy hours would be entirely out of character for your company, don’t make employees suffer through them. Simply hone your approach to the engagement and watch the commitment grow.
Take an Active Approach
Unfortunately, you can’t rely on the best of the best to find you. Instead, get out there and find them. Attend networking events, whether virtually or in-person, connect on LinkedIn, or even consider creating an employee referral program. After all, your current team knows what the job entails better than anyone.
Cast Your Virtual Net
Gone are the days of working exclusively with local talent! With the skyrocketing rise of remote work, you may be able to hire outside your immediate geographical area depending on licensing requirements. Remote mortgage job lists are popping up across the nation at record speed.
Just be sure that job listings are completely transparent, ideally include a budget, and clarify any time zone preferences. You can then use experience with key technologies, references, and virtual interviews to better filter applicants. Then, relax into collaborating remotely moving forward.
Hopefully, these tips are a solid starting point if you’re looking to make a few organizational tweaks that’ll help you attract and retain top performers.
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